| Q. |
Do
I have to include all the js files even if I am not using some of the
options, such as shipping? |
| A. |
Yes.
NebuCart has been written and condensed into just 13 "modules"
(15 for full version) for ease of installation, functionality, and use.
That means that a lot of the built in functionality and settings are
embedded into the cart, even if you chose not to use particular features,
such as shipping.
For instance, if you do decide to not use shipping, you merely edit the
shipping variables in the single cart configuration file to disable shipping.
If, in the future, you decide to enable shipping, just edit the config
file and the cart will immediately be able to handle shipping. That's
it. No other changes would need to be made! |
| Q. |
Do
I ever need to edit any js files other than the settings.js? |
| A. |
No. For
a standard cart installation, you should not need to edit the JavaScript
files that are included with the cart. If you do need customized functionality,
it is likely that you or NebuCart developers could write a "plugin"
function to add the functionality. |
| Q. |
What
if I want to change the heading names on the shopping cart table? |
| A. |
In this
case, you would need to edit a JavaScript file - the NC_viewcart.js file.
The cart view is a dynamically generated table, so if you do make changes,
we suggest you back up the file first. |
| Q. |
Can
I set the shopping cart to not display the cart page when I add an item? |
| A. |
Yes.
there is a variable in the cart called supressCart. When set to
true, your customers will not be routed to the cart page after adding
each item.
We do have cart add-on modules that keep a tally of your cart contents
and running total on a page by page basis, and you can get those in the
mods section of this site. |
| Q. |
Can
I change the colors, font size, font face or look of the cart table? |
| A. |
Yes.
There is an entire section in the cart configuration file dedicated
to customizing the look and feel of the cart to fit your site. You can
set the font face that the cart uses for text generation as well as
the colors for the table headings, totals, alternating rows, etc.
For more customization, we have add-on modules that actually allow you
to use your own image buttons for the cart. This add-on Image Pack,
is available for free in the mods section. We'll also be offering complete
site templates that are ready to use and Image Pack enabled. |
| Q. |
Does
it matter how the items I have for sale are laid out on the page or if
I put each item in it own set of tables for the cart to work? |
| A. |
Not at
all. You can create a catalog layout that fits with the design of your
page. The only limitations are that catalog items may not be in DHTML
layers. Other than that, you are free to create the catalog you always
dreamed of :) |
| Q. |
Does
NebuCart work in all browsers? |
| A. |
Yes!
We have rigorously tested NebuCart in Netscape 6, Netscape 6.01, Netscape
4.x, and IE versions 5 and 6. NebuCart has been shown to look and act
exactly the same in each test case, so your customers will see the same
thing no matter what browser they're using. |
| Q. |
Can
more than one option be selected by the buyer for any one item? Such
as picking large, medium or small in red, white or blue? |
| A. |
Yes.
The cart allows up to 20 options per product and each of those
can even be multiple selects! Option lists can also have cost additive
ability. With a cost additive feature, an option can add to the price
of the item you've selected. So if a small is 10, you can make a medium
12 and a large 14 just by adding it within that option value and it will
be reflected within your cart. |
| Q. |
Can
I set up secure ordering on my virtual host just by adding https:// to
the URL of the form? |
| A. |
Not necessarily.
You need to check with your web host's documentation and make sure that
your account is secure server enabled. If so, then their documentation
should have the information you need to access your site securely. If
you can, then yes, NebuCart can and will process orders in a secure environment. |
| Q. |
I
have set up my cart to take credit cards. How do I get my money from
these orders? |
| A. |
If you
plan on accepting credit cards, then you will need a merchant account
through which to process the orders you receive. There are many merchant
account companies on the internet, and your bank might even offer merchant
account accessibility.
Once you have a merchant account and are capturing transactions, you
can process the credit card numbers and order amounts through your gateway.
If you're capturing transactions via form post or CGI (full version only),
then you will have to process the orders manually. Your merchant account
should come with documentation on processing transactions this way.
If you have the cart back-ended to a database and script that can access
your merchant account gateway in realtime, then the orders are immediately
processed and the cards are debited. From there, you are responsible
for sending receipts and shipping the orders. There is order update database
functionality included in the full version for PayPal IPN, Authorize.net,
Protx and Verisign. |
| Q. |
Apart
from the included installation comments, are there any other guides or
information to help me get started setting up my cart? |
| A. |
Yes!
There is an installation file here
and an extensive installation help site here. |